01
Information we collect
When you contact Mal7, we may collect your name, work email, organisation, role, inquiry details and any context you choose to share. We may also process basic technical information such as device, browser, IP address, pages visited and security logs.
02
How we use information
We use information to respond to inquiries, understand potential client needs, prepare conversations, manage business relationships, improve the website, protect our systems and meet legal, regulatory or contractual obligations.
03
Confidential and sensitive material
The public contact form is not designed for sensitive enterprise data, regulated datasets, production credentials, trade secrets or personal data about third parties. If a discussion requires confidential material, we will agree appropriate channels and protections.
04
Sharing and service providers
We do not sell personal information. We may share information with trusted service providers, professional advisers, collaboration tools, hosting providers or authorities where required to operate the website, manage inquiries, protect rights or comply with applicable obligations.
05
Retention
We keep personal information only for as long as needed for the purpose it was collected, including inquiry follow-up, business records, security, compliance and dispute management. When information is no longer needed, we take reasonable steps to delete or anonymise it.
06
Security
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. No public website or internet transmission is completely secure, so confidential material should use approved secure channels.
07
International processing
Mal7 may work with clients, partners and service providers across jurisdictions. Information may be processed outside your country of residence where necessary, subject to appropriate contractual, technical and organisational safeguards.
08
Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection or portability of personal information. To make a request, contact hello@mal7.com and we will respond in line with applicable requirements.
09
Cookies and analytics
The website may use essential cookies, security technologies and basic analytics or server logs to operate, protect and improve the site. If additional tracking tools are introduced, this notice should be updated accordingly.